For questions regarding whether specific services are covered or claims, please contact your provider directly.

Carrier

Benefit Type

Contact

Account Access

Apps

Aetna

Medical HMO, PPO, HDHP, AVN

833-576-2494

Group #187677


Aetna Health 

Assist America, Inc Travel Assistance

800-527-0218 (inside US)

410-453-6330 (outside US, collect)

   

Benefit Coordinators Corporation (BCC) 

FSA

800-685-6100

My SmartCare

BCC My SmartCare

Benefit Coordinators Corporation (BCC) HSA 800-685-6100 Avidia Bank  
Benefit Coordinators Corporation (BCC)  COBRA  800-685-6100    

Cigna

Dental PPO, Dental HMO

800-244-6224

My Cigna

myCigna

Claremont EAP

Employee Assistance Program (EAP)

1-800-834-3773

Group/Employer: County of San Mateo

 
Empower Retirement (formerly MassMutual) Deferred Compensation  800-743-5274 View My Retirement  

Kaiser Permanente

Medical HMO, HDHP

800-464-4000

Group #7056


Kaiser Permanente

The Standard

Short Term Disability

(t) 800-368-2859

(f) 800-378-6053

 

The Standard

Life

(t) 800-628-8600

(f) 888-414-0389

Group #649107

 
United Healthcare Medicare
Medicare Advantage PPO (Retirees 65+)
800-207-1667 Group #15481 UnitedHealthcare 

Vision Service Plan (VSP)

Vision

800-877-7195

Group #00256000

 
Ben-IQ

Take a tour of Ben-IQ and review plan summaries, and important contacts such as your plans’ member services numbers. Store and organize ID cards using your phone's camera, and much more! Be sure to share Ben-IQ with your covered family members too.