What is a Reasonable Accommodation for Applicants?

A reasonable accommodation is an adjustment made to a rule, policy, practice, or service that allows a person with a disability to have equal access to its programs.

When needed, HACSM will modify normal procedures to accommodate the needs of a person with disabilities. Types of reasonable accommodations for applicants may include:

  • Permitting applications to be completed by mail or through an alternate method that works better for the applicant
  • Providing more time to complete the application process
  • Providing time extensions for a new voucher holder locating a unit because of lack of availability of accessible units or special challenges of the family seeking a unit
  • Permitting an authorized designee or advocate to participate in the application process and/or any other meetings with HACSM
How to Request a Reasonable Accommodation

Applicants can request reasonable accommodations to HACSM verbally or in writing. To download a copy of the Reasonable Accommodation Request form, click here

HACSM will determine if the request is reasonable, follow-up with a knowledgeable professional to verify if the requested accommodation is necessary and provide written notification of the decision to the applicant.

NOTE: HACSM understands the need for affordable housing or housing assistance; however, requests for reasonable accommodation to receive housing assistance sooner or outside the regular wait list or referral process will not be considered.

For More Information

For general information from the U.S. Department of Housing and Urban Development (HUD) about Fair Housing and Reasonable Accommodation, click here 

For general information from the State of California on Fair Housing and Reasonable Accommodation, click here