Project-Based Vouchers

Project-Based Vouchers are vouchers that are attached to a specific unit or rental property. These vouchers are made available for those eligible, but these vouchers are not attached to the tenant themselves. 

Tenant-Based Vouchers

Tenant-Based Vouchers are vouchers that are awarded directly to the voucher holder or tenant. This voucher allows voucher holders to choose their housing within the private market. 

About HACSM Waiting Lists

To improve your access to affordable housing opportunities administered through the Housing Authority of the County of San Mateo (HACSM), we use an online portal called Rent Café PHA which is available 24 hours a day, seven days a week. The link to the portal is at www.mysmchousing.com

The Moving To Work tenant-based wait list is continuously open.

If you are currently on the Moving To Work tenant-based wait list (formerly known as Section 8) or any of the project-based wait lists and you want to check your status of the application, please login to your account.

If you need assistance with the online application process, email us at csteam@smchousing.org or leave a message at (650) 802-3352 or TDD at (650) 802-3377.

If you do not have access to a computer or the ability to apply online, please call our office and leave a message at (650) 802-3352. A Housing Authority representative will contact you to discuss options for getting your name on any of our open waiting lists.
 

Related Videos and Documents 

Project-Based Waitlist (as of 7/1/26)

Project-Based Waitlist (as of 7/1/26) - Spanish

Project-Based Waitlist (as of 7/1/26) - Chinese 

Once approved by the Housing Authority (HACSM), an eligible family receives a Housing Voucher that authorizes them to find a rental unit.

At the voucher briefing, applicants will learn their obligations under the program and will receive the Request for Tenancy Approval (RTA) packet. Housing Vouchers are valid for 180 calendar days after the issue date or once the voucher is signed. Once the RTA is received, new voucher holders can begin searching for their new home. 

For Tenant-Based Vouchers, the participating families are responsible for securing their own housing unit within the time limit specified on their voucher. Voucher holders are to choose a rental unit within San Mateo County.

For Project-Based Vouchers, the rental assistance is attached to a specific rental home that is provided to the voucher holder.  

Voucher Participants' Responsibilities

• Provide HACSM with complete and accurate information

• Not allow unauthorized person(s) to stay in the unit

• Attend all appointments schedules by HACSM

• Take care of the unit and report any needed repair immediately to the owner

• Paying portion of rent on time

• Comply with the lease agreement 

• Comply with the Family Obligations listed on the Housing Voucher 

Related Videos 

For more information on the voucher briefing process, see the video down below: 

Tiered Subsidy Table 

A Tiered Subsidy Table is a tool used to determine the maximum monthly subsidy a voucher holder or tenant can receive for rent and utilities. Subsidies are based on household's annual adjusted income and household/voucher size. 

Tiered Subsidy Table

Tiered Subsidy Calculation Sample 

Related Videos

For more information on how subsidies are calculated, see the video attached below:

Subsidy Standards

Subsidy standards determine the appropriate number of bedrooms needed for eligible families of different sizes. The family unit size number is entered on the voucher issues to the family. The family/household members will incur the additional cost for any bedroom(s) above the allocated unit size. 

HACSM does not determine where family members may sleep or who shares a bedroom or other room in the home. The following requirements apply when HACSM determines family unit size: 

• The subsidy standards will provide for the smallest number of bedrooms needed to house a family without overcrowding
• The subsidy standards will be consistent with space requirements under the housing quality standards
• The subsidy standards will be applied consistently for all families of like size and composition 

In issuing vouchers, HACSM will use the following guidelines: 

• Head of household and spouse, co-head, or partner will be issued one bedroom
• All remaining family members will be issued one bedroom per two family members regardless of gender, age, or relationship of these family members 
• Live-in aides will generally be assigned one bedroom. No additional bedrooms will be assigned for the live-in aide's family (if applicable) 

Tolling time is the time period during which a voucher's expiration date is paused while voucher participant is searching for a new unit. This time period begins when a voucher participant submits a Request for Tenancy Approval (RTA) to the Housing Authority, and ends once Housing Authority approves, rejects, or voids the RTA. Tolling time may be provided by the assigned inspector during the RTA process

*Note that vouchers are valid for 180 calendar days.

Emergency Housing Voucher

The Housing Authority of the County of San Mateo (HACSM) has been awarded 222 Emergency Housing Vouchers (EHVs) from the U.S. Department of Housing and Urban Development (HUD).

Eligible individuals/households include people who meet the following criteria:

• Homeless
• At risk of homelessness
• Fleeing, or attempting to flee, domestic violence, dating violence, sexual assault, stalking, or human trafficking
• Recently homeless as stated in EHV regulations and determined by homeless service providers

*Per HUD regulations, HACSM may not accept applications for EHVs directly from the applicant. Rather, the San Mateo County Continuum of Care (CoC) will be providing services and referring individuals or families to HACSM for the vouchers by way of the Coordinated Entry System (CES). 

Stability Vouchers

The Housing Authority of the County of San Mateo (HACSM) has been awarded 40 Stability Vouchers (SVs) from the U.S. Department of Housing and Urban Development (HUD)

Eligible individuals and households include people who meet the following criteria: 

• Homeless
• At risk of homelessness
• Fleeing, or attempting to flee domestic violence, dating violence, sexual assault, stalking, or human trafficking
• A veteran or family with at least one veteran member who meets one of the proceeding criteria

*Per HUD regulations, HACSM cannot accept applications for SVs directly from the applicant. Rather, the San Mateo County Continuum of Care (CoC) will be providing services and referring individuals or families to HACSM for the vouchers by the way of the Coordinated Entry System (CES).

Tips for finding a unit

1. Search for rental listings everywhere within San Mateo County.

2. Search for rental listings every day; if possible, set aside 30 to 60 minutes a day to search for a suitable unit.
3. Do not get discouraged and don't give up!

Tips for meeting a new landlord

1. Make a good impression; dress nicely, smile, and be courteous and pleasant!

2. If you have children, ask a family member or friend to watch your children, if possible, in order to pay attention to the questions and information that the landlord is sharing.
3. Turn off your cellphone while meeting with the landlord.
4. Use appropriate language when speaking to the landlord.
5. If offered an in-person viewing of unit, arrive at least 5-10 minutes early.

Resources Available

Attached are different resources and links available to help your searching: 

• Affordablehousing.com (formerly Gosection8.com)
• Apartments.com
• Craigslist.com
• Housingbayarea.mtc.ca.gov (Doorway Housing Portal)
• move.com
• Zillow.com
• hotpads.com
• trulia.com
• Real estate advertisements for rental units
• "For Rent" signs 
• "Word of mouth" (informing others that you are looking for a unit) 

Submitting a Request for Tenancy Approval (RTA)

Once you have found a potential unit, the Housing Authority requires you to submit a Request for Tenancy Approval (RTA). All sections of the RTA must be completed and signed by both the landlord and tenant. Incomplete RTAs may be rejected and returned.

Please note that you can only submit one RTA at a time.

You can submit the RTA to the Housing Authority by: 

• Emailing the paperwork to leasingteam@smchousing.org
• Deliver the paperwork to the Drop-box outside the HACSM's office located at 264 Harbor Boulevard, Building A, Belmont, CA 94002
• Mail the paperwork to the HACSM to 264 Harbor Boulevard, Building A, Belmont, CA 94002
• Fax the paperwork to (650) 803-3372

Upon receipt of your RTA paperwork, the Leasing Team will contact the owner and tenant to schedule an inspection as soon as possible.

Factors to Consider while submitting the RTA

• Affordability

  • HACSM will review your rent portion and will determine if it is affordable for your household. If your rent portion is more than 50% of your monthly income, HACSM will likely deny the RTA as "not affordable" for your household 
• Rent Reasonableness
  • If the rent being asked by the owner is higher than comparable, unassisted units in their property, or the rent charged for comparable units in the private unassisted market, it would be considered unreasonable and the RTA will be denied

The Housing Authority of the County of San Mateo (HACSM) does not provide security deposit assistance.

For potential assistance on security deposits, refer to the resources below.

Available Resources

The following resources may be helpful for your current situation. 

Core Service Agencies 

Core Service Agencies across the County of San Mateo provide individuals and families with basic emergency and support services including access to food, housing assistance, utility bill financial assistance, and crisis support.

Core Service Agencies

Core Service Agencies Informational Flyer

(Flyer available in multiple languages) 

Housing Industry Foundation

The Housing Industry Foundation is a non-profit organization that strives to prevent homelessness and strengthen communities by offering housing, rent, deposit, and utility assistance to residents of Alameda, San Mateo, and Santa Clara counties

Website: www.hifinfo.org
Contact: (650) 437-2980

If you can't come in-person for your appointment or relocation, please reach out to your Housing Program Specialist (HPS). If you cannot connect to your HPS, contact the Housing Authority by emailing csteam@smchousing.org or by calling (650) 802-3352. 

What does it mean to port to another county? 

Portability is the process through which a voucher holder can transfer or "port" their rental subsidy from their current Housing Authority to another. This applies to voucher holders planning to move into an area managed by a different Housing Authority.

Can I port to San Mateo County? 

The Housing Authority of the County of San Mateo accepts Section 8 voucher holders from other jurisdictions. 

To port into San Mateo County from another county, request a transfer from your initial Housing Authority. Your initial Housing Authority can then forward a transfer packet to the Housing Authority of San Mateo County upon approval. 

Once the packet is received, a representative from HACSM will contact you for next steps in the process. 

Can I port to another county? 

Depending on the program that you are receiving assistance from, you may qualify for portability to other Housing Authorities. Please contact your Housing Program Specialist (HPS) for assistance. 

Portability Request

Related Videos

For more information on the portability process, see the video below: 

To relocate into another unit, please follow these steps: 

1. Reach out to your assigned Housing Program Specialist (HPS) to discuss your plans of moving. Tenants with project-based vouchers will not be able to move with the rental assistance. 
2. Give a proper notice to vacate to your landlord (at least 30 days before your planned move) and provide a copy of the notice to your assigned HPS or to csteam@smchousing.org. You can also mail or drop off the copy to our Dropbox at 264 Harbor Blvd., Building A, Belmont, CA 94402 

Soon after receiving a confirmation that your notice has been received, your relocation voucher documents will be sent to you electronically through Docusign. If an email address was not provided, the documents will be mailed to you instead. 

If you are in "good standing" (no back-rent or other unresolved issues), the relocation voucher can be issued. 

Request for Relocation

For more information on the relocation process, see the video down below (available in English & Spanish)

Income Changes

Participants in HACSM housing assistance programs can report changes in income by contacting interims@smchousing.org or by filling out the Change of Income form in Docusign

Decreases in Income

If your household income has decreased: 

• Submit the decrease of income, in writing, to your assigned Housing Programs Specialist, or to interims@smchousing.org, advising of the income that has decreased.
• Provide verification of the income that has decreased, which may include paystubs, notification of termination of employment, revised child support documentation, or a Social Security award letter.
• You will be notified, in writing, if additional information is needed.
• You will be notified, in writing, if there are any changes to your rent portion including the effective date of the change.

Increases in Income

If your household income has increased:

• Submit the increase of income, in writing, to your assigned Housing Programs Specialist, or to interims@smchousing.org, advising of the income that has increased.
• Provide verification of the income that has increased, which may include paystubs, offer of employment letters, revised child support documentation or a Social Security award letter.
• You will be notified, in writing, if additional information is needed.
• You will be notified, in writing, if there are any changes to your rent portion including the effective date of the change.

Directions for Completing Online Change of Income Form

Click below for instructions on filling out the online Change of Income form

Directions for Change of Income Form

Income & Rent Limits

The U.S. Department of Housing and Urban Development (HUD) establishes income limits based on the Area Median Income (AMI) for each county in each state. These limits are used in determining a family’s initial eligibility to participate in HACSM’s administered housing assistance programs.

For a family to be eligible for federal housing assistance in San Mateo County, the total household income must not exceed the established yearly income limits as listed in the table below.

2026 Income & Rent Limit 

Household composition changes must be reported within 10 days of occurring.

Acknowledgement from your landlord/property allowing the additional person on your lease is needed, a new HACSM application to capture the new member's information is to be completed, and all required documents (ID, sources of income, etc.) must be submitted.

Report a Change to Your Rental Assistance Application

If you have an account in Rent Café PHA, please login to your account and make the necessary changes to your application OR you can register for an account in Rent Café PHA to make updates to your application. 

To access the Rent Café PHA: click here

If you do not have a Rent Café PHA account or are unable to access Rent Café PHA online, you must notify the Housing Authority of the County of San Mateo (HACSM) in writing of any changes to the contact information on your waiting list application.  

Changes may include, but are not limited to:
•    Address
•    Phone number(s) and/or email address
•    Household members

To report the change, please write a letter to HACSM with the information that needs to be updated. You must include the head of household’s full name and last four digits of the head of household’s social security number on any request to change the waiting list information. 

A change of address notification received by the U.S. Postal Service will not be accepted as valid notification of an address change. If you move, a written notification to update your address must be sent to HACSM at 264 Harbor Blvd., Bldg. A, Belmont, CA 94002. 

Telephone or verbal requests to change your application information are not accepted.

Request to Add a Household Member  

Request to Remove a Household Member

If you do not agree with the amount of rent noted on your "Notice of Change," please write to your Housing Program Specialist within 30 days as the notice states.

Your HPS can set up a call or an in-person appointment in order to review all of the documentation that was provided. A detailed breakdown of the calculation can be sent through mail or email to review before meeting via phone or in-person.

Subsidy Standards

Please review the details of the letter. The letter should state the reason(s) for the termination of eligibility of your voucher. 

For further assistance, please contact your Housing Program Specialist (HPS).

Initial Eligibility Process

Selection from the Waiting list

• After applying to a Housing Authority of the County of San Mateo wait list, applicants must always keep their information current; failure to do so may result in your name being removed from the waiting list.

• Applicants are selected from the waiting lists based on applicable preferences then by lottery; applicants will be notified of selection and any required appointments or process completions via email or regular U.S. first-class mail.

NOTE: Applicants to certain programs, such as Veterans Affairs Supportive Housing (VASH), Family Unification Program (FUP), Mainstream, or Permanent Supportive Housing (PSH) are directly referred from service providers.

The Intake Process

HACSM uses various methods to collect information and complete the intake process:

• Applicants can be notified via email to complete the intake process through the Rent Café PHA portal
• Applicants can be sent information via email or DocuSign to complete documents electronically
• Applicants can be sent a paper packet to complete and return to HACSM
• Applicants can be scheduled an in-person appointment to complete intake forms HACSM will require documentation that includes, but is not limited to:
  • Income verifications (paystubs, benefit award letters)
  • Bank statements
  • Vital documents (driver license or ID, Social Security cards, birth certificates)

HACSM may need to send third-party verifications and will continue to communicate with applicants to get the intake application complete and ready for calculation.

Once HACSM has all the required and necessary documentation, HACSM will determine if the application can be approved and calculate the assistance amount.

Application Approval

HACSM will notify applicants who have been determined eligible for assistance. The notification is generally an appointment to attend a voucher briefing. Voucher briefings may occur virtually (Zoom or Teams), by phone, or in person.

At the voucher briefing, applicants will learn their obligations under the program and will receive the Request for Tenancy Approval (RFTA) packet. Once the RFTA is received, new voucher holders can begin searching for their new home.

Denial of Assistance

If an applicant is denied, it’s often due to being over the program income limits or for being non-compliant with some part of the eligibility process. Applicants will receive a letter advising them of the denial and rights for informal review.

For assistance, please provide copies to your assigned Housing Program Specialist (HPS) and they will help navigate next steps. A potential relocation request may be needed.

 Questions to review:

1. Are the citations true and accurate?
2. If you wish to stay in your unit, can you resolve the issues listed?
3. Was there a change in ownership?
4. Are they asking all residents to leave?

For potential further assistance, please refer to "Available Resources" 

Available Resources (add link to blue button) 

If you were cited for lease violations, contact your assigned Housing Program Specialist (HPS), and they will help navigate potential next steps. 

Examples of lease violations:

Unpaid rent, disturbances, smoking in non-designated areas, unauthorized guests, refusal to execute new similar lease, damage to property.

For potential further assistance, please refer to "Available Resources" 

Available Resources (add link to blue button) 

Please contact your assigned Housing Program Specialist ASAP and provide copies to your HPS in order to navigate next steps.

For potential further assistance, please refer to "Available Resources" 

Available Resources (add link to blue button) 

If you believe you are being discriminated against, please reach out to Project Sentinel or the Legal Aid Society of San Mateo County for assistance. 

Project Sentinel

Project Sentinel's primary function is to assist individuals with housing problems such as discrimination, mortgage foreclosure & delinquency, rental issues including repairs, deposits, privacy, dispute resolution, home buyer education, post purchase education and reverse mortgages. Project Sentinel has offices located in Fremont, Gilroy, Modesto, Redwood City, Milpitas, Sacramento and Santa Clara.

Toll Free Phone Number:  (800) 339-6043 
Phone Number: (650) 321-6291
Fax Number: (650) 321-4173
Website: housing.org
E-mail: info@housing.org

Legal Aid Society of San Mateo County 

The Legal Aid Society of San Mateo County serves as legal advocates and representatives and offers free legal services for residents.

Website: https://www.legalaidsmc.org/

Contact: (650) 558-0915

Watch for Signs of Housing Discrimination

Some examples of housing discrimination may include but are not limited to:

• The rent or deposit cited to you is higher than advertised;
• The manager says the unit has already been rented but the sign or ad is still posted;
• You are told, "You wouldn't like it here" or "There's no place for your children to play";
• The owner enforces an unreasonable occupancy limit, such as three people in a two bedroom apartment;
• The manager says that the rent will increase depending on the number of people residing in the unit;
• Rules are enforced for some tenants and not others;
• Repairs are only made for tenants of a particular ethnicity;
• The manager asks about your immigration status 

*NOTE: It is illegal to discriminate in housing against an individual on the basis of race, religion, national origin, sex, presence of children, disability, marital status, sexual orientation, age, source of income, or any other arbitrary reason.

For potential further assistance, please refer to "Available Resources" 

Available Resources (add link to button)

Reach out to your assigned Housing Program Specialist (HPS), and your HPS can provide next steps.  

If you would like to challenge lease violations cited by your landlord, it may be helpful to...

• Carefully review and understand the violation and your lease terms
• Check if the notice is valid; if the notice lacks details or does not follow proper service rules, it may be deemed invalid
• Respond back within the required time to avoid eviction (usually 3 days) 
• Try to gather as much evidence and documentation as possible
• Try to resolve and address the issue with your landlord 
• Be aware of your rights as a tenant in California  

Tenant Rights and Response Options 

Under California law, tenants have the right to

1. Cure or remedy the alleged violation within a reasonable time frame
2. Explore options to dispute unfair or inaccurate claims through proper legal channels
3. Get protection against retaliatory actions when exercising legal rights

For potential further assistance, please refer to "Available Resources" 

Available Resources (add link to button)

*Voucher holders and tenants are obligated to the same rights as private tenants.

If your landlord refuses to make repairs to your rental unit, you have the right to seek legal action/assistance. You can contact your assigned House Program Specialist (HPS) to seek potential relocation if your unit becomes uninhabitable. 

Landlord Obligations

Your landlord must repair health and safety issues.

Under California law, all rental housing must be habitable, which means it must be kept safe, clean, and fit to live in, and complies with all applicable building and health codes. This includes such things as providing safe and working plumbing and hot and cold running water, heating, electrical equipment, floors, and stairs; effective waterproofing; windows and doors with working locks; and keeping the property free from roaches, rats, and other vermin. (Civil Codes, § 1941 & 1941.1)

For potential further assistance, please refer to "Available Resources" 

Available Resources (add link to button) 

Violence Against Women Act - Domestic Violence 

The Violence Against Women Act (VAWA) is a federal law that, in part, provides housing protections for people applying for or living in units subsidized by the federal government and who have experienced domestic violence, dating violence, sexual assault, or stalking, to help them keep safe and reduce their likelihood of experiencing homelessness. 

Related Links and Documents 

HUD's Notice on VAWA 

VAWA Notice of Rights - HUD Form 5380

VAWA Certification - HUD Form 5382

VAWA Emergency Transfer Request HUD Form 5383 

List of Resources for Victims of Domestic Violence, Dating Violence, Sexual Assault, Stalking, and Human Trafficking

• National Domestic Violence Hotline: 1-800-799-SAFE (7233) & online at www.thehotline.org
• Community Overcoming Relationship Abuse (CORA): 1-800-300-1080 & online at: www.corasupport.org
• Project Sentinel for assistance with fair housing issues and/or tenant-landlord mediation services: 1-800-339-6043 and online at www.housing.org

If your HPS won't return your calls, please reach out to the Client Services Team at csteam@smchousing.org or call (650) 802-3322.

To reschedule an inspection appointment, please reach out to your assigned Housing Program Specialist (HPS). If you cannot get ahold of them, please reach out to the Client Services Team at csteam@smchousing.org or call (650) 802-3322.

CA Guide to Residential Tenants' and Landlords' Rights and Responsibilities Booklet

California Tenants – A Guide to Residential Tenants’ and Landlords’ Rights and Responsibilities was written initially by the Department of Consumer Affairs’ Legal Affairs Division and substantially revised by the Department of Real Estate’s Legal Section in 2020 and updated in late 2021 to reflect recent legislative activity during the past year. The Department of Real Estate’s Communications and Publications Section was responsible for publishing the booklet. The opinions expressed in this booklet are those of the authors and should not be construed as representing the opinions or policy of any official or agency of the State of California. To ensure the document is useful for the vast majority of readers, the authors have endeavored to balance the competing objectives of providing accurate, current, and complete information of the law without overwhelming readers with nuanced detail and legalese. As a result, not every subject is addressed with the same level of detail. This booklet is intended for informational purposes only and is not legal advice. To the extent that readers have questions or need further guidance, readers should consult an attorney,
legal aid society, landlord association, or tenant advocacy group for advice in particular cases, and should also read the relevant statutes and court decisions when relying on cited material.

Booklet

Booklet (Spanish version)

California Rental Laws Guide

This guide provides information on the California Government Code 12955 and California Assembly Bill 12.

CA Rental Laws

Community Information Handbook 2026

The Community Information Handbook 2026 serves as a comprehensive guide for the residents of San Mateo County. This handbook includes a variety of different resources and services including financial assistance, housing resources, homeless services, and legal and mediation services.  

Handbook (English) Handbook (Spanish)

Community Legal Services in East Palo Alto 

The Community Legal Services in East Palo Alto is an organization that offers a variety of legal services to residents in East Palo Alto and neighboring diverse communities. Their housing program specialized in working with low-income tenants to prevent homelessness, improve living conditions, and stop community displacement. 

Website: https://clsepa.org/
Contact: (650) 326-6440

Core Service Agencies 

There are 8 Core Service Agencies that work in close collaboration with the Human Services Agency of San Mateo County to provide individuals and families with basic emergency and support services to stabilize living situations. Some of the many services they offer are information on housing resources, shelter, and other homeless services, and short-term rental/deposit/mortgage payment assistance. 

Core Service Agencies

Core Service Agencies Flyer (available in multiple languages) 

Fair Housing for Everyone Pamphlet

This pamphlet serves as a guide to fighting housing discrimination for residents across the Bay Area. 

Pamphlet (English) Pamphlet (Spanish) 

Housing Discrimination - Civil Rights Department State of California 

The Civil Rights Department of the State of California provides information on what housing discrimination is, on different state fair housing laws and who it applies to, and offers different resources and available remedies for victims of housing discrimination.  

Housing Discrimination 

How to Handle a Rental Dispute

This informational pamphlet provided by the County of San Mateo Department of Housing provides basic information about tenant rights and responsibilities, landlord rights and responsibilities, communication strategies, and resources for tenants and landlords. 

Pamphlet

Know Your Rights as a California Tenant - California Department of Justice 

This informational document created by the California Department of Justice provides information and different resources on Californian tenant rights and statewide rent-increase caps.

Know Your Rights as a California Tenant

Know Your Rights Tenant Protections Under California Law - County of San Mateo

This San Mateo County webpage outlines the Tenant Protection Act (AB 1482) and details Californian tenant rights and protections available for residents. This information is also available in flyers in multiple languages. 

Webpage

Flyer (English)   Flyer (Spanish)  Flyer (Chinese) 

Legal Aid Society of San Mateo County

The Legal Aid Society of San Mateo County serves as legal advocates and representatives, and offers free legal services for those in need. 

Website: https://www.legalaidsmc.org/
Contact: (650) 558-0915

LifeMoves

LifeMoves is a non-profit organization that is dedicated to helping individuals and families in the Bay Area experiencing homelessness to return to stable housing and self-sufficiency. They provide a variety of services including emergency shelter for those in need. 

Website: www.lifemoves.org

Peninsula Conflict Resolution Center (PCRC) 

The Peninsula Conflict Resolution Center (PCRC) offers mediation services for landlord/tenant & neighbor/neighbor disputes, as well as training for community organizations. 

Address: 1660 S. Amphlett BLVD. #219, San Mateo, CA 94402 
Website: www.pcrcweb.org 

Project Sentinel

Project Sentinel's primary function is to assist individuals with housing problems such as discrimination, mortgage foreclosure & delinquency, rental issues including repairs, deposits, privacy, dispute resolution, home buyer education, post purchase education and reverse mortgages. Project Sentinel has offices located in Fremont, Gilroy, Modesto, Redwood City, Milpitas, Sacramento and Santa Clara.

Toll Free Phone Number:  (800) 339-6043 
Phone Number: (650) 321-6291
Fax Number: (650) 321-4173
Website: housing.org
E-mail: info@housing.org

Project WeHOPE

Project WeHOPE is a non-profit organization dedicated in stopping homelessness, hunger, underemployment, and recidivism in the Bay Area. WeHOPE offers a variety of services including emergency food & shelter and mobile homeless services to residents in need. 

Website: https://wehope.org
Emergency Shelter & Headquarters: 1854 Bay Rd, East Palo Alto, CA 94303 

San Mateo County Health - Emergency Health Services

The San Mateo County Health- Emergency health Services conducts routine and complaint housing inspections of all multiunit rental properties in San Mateo County with the exception of properties based in San Mateo and San Carlos 

Website: www.smc.health.org
Contact: (650) 372-6200

211 Bay Area 

211 Bay Area is a free, confidential, 24 hours a day, and 7 days a week hotline that allows Bay Area residents to connect with a specialist and receive personalized assistance. 211 Bay Area offers a variety of services including Housing & Homeless Services, Legal Assistance, Income & Expenses, and Crisis services

Dial: 211
Website: https://211bayarea.org