The County of San Mateo Human Services Agency is working with other government agencies and community-based organizations (“Partner Agencies”) to operate a shared database and software application that confidentially collects, uses, and shares personal information related to homeless and safety net services in San Mateo County. The database is called the San Mateo County Homeless Management Information System Clarity database (“Clarity HMIS”), and the software application is called Clarity Human Services.

 

San Mateo County Clarity HMIS Privacy Notice document

The San Mateo County Clarity HMIS Privacy Notice is a one-page document that explains that a Partner Agency participates in San Mateo County’s Clarity HMIS database. In addition, it provides an overview of the Privacy Policy, including the allowable uses and disclosures of client information and some examples of the information collected by agencies under this Privacy Policy.

 

San Mateo County Clarity HMIS Privacy Policy document

The San Mateo County Clarity HMIS Privacy Policy describes the privacy standards that apply to the personally identifiable information (“PII”) of clients that is collected and stored in Clarity HMIS and explains how these standards seek to protect the confidentiality of PII while allowing for reasonable, responsible, and limited uses and disclosures of data. At a minimum, all Partner Agencies that record, use or process client PII in Clarity HMIS must meet the privacy standards set forth in the Privacy Policy.

 

If you have any questions regarding the San Mateo County Clarity HMIS Privacy Policy, please contact HSA_Homeless_Programs@smcgov.org.