Did you know? "Flushable" does NOT mean it's flushable.

We hope this message finds you well and that you're staying safe. Given the current shortage of toilet paper at a number of area stores, more people are using "flushable" personal wipes at their homes and businesses. We would like to remind you that "flushable" wipes are not really flushable, despite what the packaging may say. These wipes do not break down in the sewer system like regular toilet paper does when it comes in contact with water (if they did, they would break down from the water in the package). These wipes should never be flushed. We are experiencing an increase in maintenance issues related to personal wipes and paper towels entering the sanitary sewer system, and are asking for your help to prevent costly and hazardous sewer overflows in your home, business, or neighborhood.

Cleaning wipes, baby wipes, facial wipes, and paper towels are some of the biggest causes of (or contributors to) sewer back-ups in the San Mateo County Sewer Districts. That’s right - even if the package says “flushable” or “disposable”, they should NEVER be flushed. They belong in the trash.

Flush only toilet paper, put trash in the trash can. Help prevent costly sewer problems and keep our environment safe from sanitary sewer backups and overflows!

Image depicting that only pee, poop, and toilet paper should be flushed down the toilet

Please click here to access more informational documents and to learn what you can do to help.