The Department of Public Works Counter will be open for walk-ins or by appointment. Click here for In-person appointments. We encourage you to continue to contact us at one of the email addresses below where your request will be processed as quickly as possible. Please contact:

General Information

DPW_info@smcgov.org
In-person appointments


Sewer/Sanitation Districts

sewers@smcgov.org (Non-Emergency Only)
(650) 363-4100 (General Info and Emergencies)
In-person appointments

Sewer Inspection Permits are still being issued and inspections are being scheduled for sewer lateral work, please call or email for more information.


Streetlights

streetlights@smcgov.org
(650) 599-1407
In-person appointments


Research of hardcopy road right of way maps, and survey field notes

pw-surveying@smcgov.org
In-person appointments


Water (CSA 7 & CSA 11)

(650) 363-4100
In-person appointments

Water Bill Payments should be mailed to:
Department of Public Works
555 County Center, 5th Floor
Redwood City, CA 94063


Roads Services

(650) 363-4103

Encroachment Permit Office In-Person Visits – By Appointment Only
(Monday – Friday, except holidays or approved closures)

  • Appointments are for non-sewer related encroachment permits and only for office visits
    at 752 Chestnut Street, Redwood City.
  • Appointments requests can be made between 7:30 AM – 11:30 AM and 1:00 PM – 4:00 PM
    (Office is closed between 12 PM and 1 PM).

Please call (650) 363-4103 or email dpwpermit@smcgov.org to schedule an appointment with
permit staff.


Airports Division

airports@smcgov.org