Life and Death and Holding it Together in Real Time

You want a memorable 911 call? John Garcia, a 911 dispatcher, doesn’t want to talk about shootings or car wrecks or house fires or heart attacks. “That’s how you don’t get invited back to parties,” he said.

Join Us for an exclusive Virtual Event with the County of San Mateo Office of Public Safety Communications August 16th

Jul. 24, 2023 Redwood City — 📅 Join us on August 16th from 1 pm to 2 pm PST for an exclusive virtual event with the County of San Mateo Office of Public Safety Communications!   🏢 Embark on a virtual tour of our state-of-the-art facility - the perfect opportunity for anyone interested in becoming a 911 dispatcher to get an inside look at the heart of our operations.  

County Office of Public Safety Communications Earns Award for Dispatch Excellence

Redwood City — Striving for excellence, one call at a time. The San Mateo County Office of Public Safety Communications 9-1-1 dispatch center is being recognized by the International Academies of Emergency Dispatch (IAED) as an Accredited Center of Excellence (ACE) for emergency medical dispatching

Coastal Pedestrian Bridge Closed to Prepare for New Bridge

Beginning July 27, a pedestrian bridge at Half Moon Bay State Beach along the Half Moon Bay Coastal Trail will be closed for at least a year as it is replaced with a new bridge.

Housing Resources

Home Share by Hip Housing  What is Home Sharing? Our Home Sharing program helps match individuals seeking housing with people who have a room to rent.

Current Job Openings with the Office of Public Safety Communications

The County of San Mateo is now accepting applications. We have opportunities for you to start your career with the Office of Public Safety Communications!

San Carlos Airport Part 150 Noise Compatibility Program

San Carlos Airport Part 150 Noise Compatibility Program. Copies of the Part 150 Noise Compatibility Program for San Carlos Airport are available for reference within the attachment below.  Docket Number FAA-2013-0259 on Regulations.gov.

San Mateo County Public Safety Communications Joins the Versaterm Family

Welcome San Mateo County to the Versaterm family! Versaterm extends a warm welcome to San Mateo County Public Safety Communications and their partner agencies as they

Online UAS Notification

You can now notify the San Carlos & Half Moon Bay Airport online prior to your non-commercial UAS operations!

Public Advisory Freeze Alert

Frigid temperatures and gusty winds can cause pipes to freeze. Property owners and residents can take some simple precautions to prevent the inconvenience and expense of frozen water pipes.

An Emergency Response Center Built to Survive the Big One

With the Cold War long over, the County is trading in its cramped and outdated Emergency Operations Center (EOC) for a new $37 million building to coordinate the response to disasters. It will also serve as a home for the County's  9-1-1 public safety dispatchers, a secure data center and the daily offices of the San Mateo County Office of Emergency Services and Division of Homeland Security of the Sheriff’s Office.

Public Safety Dispatchers Are the Vital Link

"No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help." Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency.