You want a memorable 911 call? John Garcia, a 911 dispatcher, doesn’t want to talk about shootings or car wrecks or house fires or heart attacks. “That’s how you don’t get invited back to parties,” he said.

Jul. 24, 2023Redwood City — 📅 Join us on August 16th from 1 pm to 2 pm PST for an exclusive virtual event with the County of San Mateo Office of Public Safety Communications!   🏢 Embark on a virtual tour of our state-of-the-art facility - the perfect opportunity for anyone interested in becoming a 911 dispatcher to get an inside look at the heart of our operations.  

Redwood City — Striving for excellence, one call at a time. The San Mateo County Office of Public Safety Communications 9-1-1 dispatch center is being recognized by the International Academies of Emergency Dispatch (IAED) as an Accredited Center of Excellence (ACE) for emergency medical dispatching

The County of San Mateo is now accepting applications. We have opportunities for you to start your career with the Office of Public Safety Communications!

Welcome San Mateo County to the Versaterm family! Versaterm extends a warm welcome to San Mateo County Public Safety Communications and their partner agencies as they

For Immediate Release                                                                                               

For Immediate Release Call for Nominations for San Mateo County Veterans of the Year

With the Cold War long over, the County is trading in its cramped and outdated Emergency Operations Center (EOC) for a new $37 million building to coordinate the response to disasters. It will also serve as a home for the County's  9-1-1 public safety dispatchers, a secure data center and the daily offices of the San Mateo County Office of Emergency Services and Division of Homeland Security of the Sheriff’s Office.

"No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help." Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency.

For Immediate Release        Belmont, CA – San Mateo County wants to raise awareness of the benefits and discounts available for veterans, and simplify access to them.  In issuing a standardized identification card, the Human Services Agency hopes to meet and assist the 33,000 veterans and their families residing in San Mateo County.

Belmont, CA –  As preliminary results become available on the County’s Homeless Census, a significant decrease in homeless living on the streets and in the homeless population as a whole, is welcome news. Early numbers show a potential 47% reduction in the number of unsheltered individuals and families countywide, compared to 2013 counts, including zero families with children. Fewer sheltered homeless were found, as well.

Redwood City, CA – Over 8,000 individuals owing child support to San Mateo County residents have another convenient option to make their cash payments. Thanks to a collaboration between the State of California and Moneygram, those owing child support can now go to any of the thousands of locations nationwide to send payments.