Life and Death and Holding it Together in Real Time

You want a memorable 911 call? John Garcia, a 911 dispatcher, doesn’t want to talk about shootings or car wrecks or house fires or heart attacks. “That’s how you don’t get invited back to parties,” he said.

Join Us for an exclusive Virtual Event with the County of San Mateo Office of Public Safety Communications August 16th

Jul. 24, 2023Redwood City — 📅 Join us on August 16th from 1 pm to 2 pm PST for an exclusive virtual event with the County of San Mateo Office of Public Safety Communications!   🏢 Embark on a virtual tour of our state-of-the-art facility - the perfect opportunity for anyone interested in becoming a 911 dispatcher to get an inside look at the heart of our operations.  

Nominations Now Being Accepted for Hammerman Award

Nominations are now being accepted for the 2023 Barbara Hammerman Award, an annual recognition sponsored by the San Mateo County Domestic Violence Council. In 2005, the Domestic Violence Council established the Hammerman Award, ratified by the Board of Supervisors of San Mateo County, for the purpose of recognizing outstanding law enforcement officers for their contribution and service to survivors of domestic violence and their children. In 2009 the award was expanded to include professionals who provide services to victims of domestic violence.

Healthy Relationships Art Contest Winners!

The San Mateo County Domestic Violence Council’s Domestic Violence Awareness Committee, in collaboration with the San Mateo County Youth Commission, is proud to announce a successful first annual Healthy Relationships Art Contest for Teens.

County Office of Public Safety Communications Earns Award for Dispatch Excellence

Redwood City — Striving for excellence, one call at a time. The San Mateo County Office of Public Safety Communications 9-1-1 dispatch center is being recognized by the International Academies of Emergency Dispatch (IAED) as an Accredited Center of Excellence (ACE) for emergency medical dispatching

Current Job Openings with the Office of Public Safety Communications

The County of San Mateo is now accepting applications. We have opportunities for you to start your career with the Office of Public Safety Communications!

San Mateo County Public Safety Communications Joins the Versaterm Family

Welcome San Mateo County to the Versaterm family! Versaterm extends a warm welcome to San Mateo County Public Safety Communications and their partner agencies as they

An Emergency Response Center Built to Survive the Big One

With the Cold War long over, the County is trading in its cramped and outdated Emergency Operations Center (EOC) for a new $37 million building to coordinate the response to disasters. It will also serve as a home for the County's  9-1-1 public safety dispatchers, a secure data center and the daily offices of the San Mateo County Office of Emergency Services and Division of Homeland Security of the Sheriff’s Office.

Public Safety Dispatchers Are the Vital Link

"No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help." Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency.