Life and Death and Holding it Together in Real Time

You want a memorable 911 call? John Garcia, a 911 dispatcher, doesn’t want to talk about shootings or car wrecks or house fires or heart attacks. “That’s how you don’t get invited back to parties,” he said.

Join Us for an exclusive Virtual Event with the County of San Mateo Office of Public Safety Communications August 16th

Jul. 24, 2023Redwood City — 📅 Join us on August 16th from 1 pm to 2 pm PST for an exclusive virtual event with the County of San Mateo Office of Public Safety Communications!   🏢 Embark on a virtual tour of our state-of-the-art facility - the perfect opportunity for anyone interested in becoming a 911 dispatcher to get an inside look at the heart of our operations.  

RFP: Security Systems Maintenance and Support Services

The San Mateo County Probation Department seeks qualified applicants who can provide comprehensive security systems maintenance and support services at the Youth Services Center (YSC) Juvenile Hall and Camp Kemp facilities located in San Mateo. Services include: maintaining door locks, duress buttons, central control software, security camera hardware and software, and media storage.

County Office of Public Safety Communications Earns Award for Dispatch Excellence

Redwood City — Striving for excellence, one call at a time. The San Mateo County Office of Public Safety Communications 9-1-1 dispatch center is being recognized by the International Academies of Emergency Dispatch (IAED) as an Accredited Center of Excellence (ACE) for emergency medical dispatching

Current Job Openings with the Office of Public Safety Communications

The County of San Mateo is now accepting applications. We have opportunities for you to start your career with the Office of Public Safety Communications!

San Mateo County Public Safety Communications Joins the Versaterm Family

Welcome San Mateo County to the Versaterm family! Versaterm extends a warm welcome to San Mateo County Public Safety Communications and their partner agencies as they

Dad and Me @ the Park

On June 18th the Probation Department participated in the 14th Annual Dad and Me @ the Park Festival. This event, sponsored by the County’s Fatherhood Collaborative, was a fun, free, outdoor educational and resource fair that hoped to engage hundreds of children, fathers and families from all throughout San Mateo County.

An Emergency Response Center Built to Survive the Big One

With the Cold War long over, the County is trading in its cramped and outdated Emergency Operations Center (EOC) for a new $37 million building to coordinate the response to disasters. It will also serve as a home for the County's  9-1-1 public safety dispatchers, a secure data center and the daily offices of the San Mateo County Office of Emergency Services and Division of Homeland Security of the Sheriff’s Office.

Public Safety Dispatchers Are the Vital Link

"No day is ever routine - one call may be a minor traffic accident, while the next is a frantic voice screaming for help." Rarely will you ever get a chance to meet the hundreds of people who call for help, yet they'll depend on your voice, your directions, and your knowledge to get through an emergency.

'Hooker & John' Sting Nets 19 in Petaluma, Sonoma County Motels

San Mateco County Probation Officers help Petaluma PD, Sonoma Couny law enforcement in multi-agency operation.   Source: Petaluma Patch Posted by Susan C. Schena, April 08, 2014 at 8:33 am http://petaluma.patch.com/groups/police-and-fire/p/hooker--john-sting-nets-19-in-petaluma-sonoma-county-motels