555 County Center
Floor 2
Redwood City, CA 94063Get Directions
Toll Free:
TTY toll free:
Fax:
(650) 366-4711
Hours:
Monday - Thursday:
9:00 am - 4:00 pm
Telephone & Fax

Child Support Customer Service Representatives are available to answer your questions Monday to Friday from 8:00 A.M. to 4:45 P.M.

By Email

For case specific questions, you can log into Customer Connect to get information or you may send an email to the address above.  Please add your case number to your email request.

If you don't have a child support case but would like general information, you may send an email to the address above.

All questions are answered by a Child Support Customer Service Representative.

In Person

The office is open Monday to Thursday from 9:00 am to 4:00 pm.  No appointment is needed.  You will meet with a caseworker within 20 minutes of your arrival to the office.

Payment Information

Send all checks and money orders to:
***Please add your participant ID or case number on all payments***

State Disbursement Unit
PO Box 989067
West Sacramento, CA 95798

For Credit Card Payment

CA State Disbursement Unit (SDU)

Directions

Take Highway 101

If you are coming from north of Redwood City:

Take the Whipple Ave./Veterans Blvd. exit

Continue straight, passing the 1st traffic light (Whipple Ave.)

After passing 2nd traffic light (Brewster Ave.), right turn onto Middlefield Rd.
Right turn onto County Center (first intersection)

If you are coming from south of Redwood City:

Take the Whipple Ave. exit

Left turn at the 1st traffic light (Whipple Ave.)

Left turn at the 2nd traffic light (Veterans Blvd.)

After passing 3rd traffic light (Brewster Ave.), right turn onto Middlefield Rd.
Right turn onto County Center (first intersection)

Our building is on the right (corner of County Center and Middlefield Rd.). We are located on the 2nd floor.

There is a parking garage (only the first floor is open to the public), and metered parking on the side streets.

Customer Satisfaction Survey

Encuesta de satisfacción del cliente