If you suspect a violation of the Zoning Regulations, please identify the section of code that has been violated and complete the Code Violation Complaint Form. A completed complaint form can be emailed to codecomplaint@smcgov.org or mailed to the attention of the Code Compliance Section, 455 County Center, 2nd floor, Redwood City. A submitted complaint will result in opening a “VIO” or “SWN” case; please allow two weeks for staff to open a case. Once a case number has been assigned, please use this case number to track the status of the complaint online. To check the status of the complaint, please enter the property’s APN or address into the Permit Center.

To reach a Code Compliance Officer, please call (650) 363-4825 and leave a message or visit the office at the address above. Our office hours are 8:00 am - 4:00 pm, Monday - Thursday (closed 12:00 - 1:00 pm for lunch) and closed Friday - Sunday.