Tuesday, Mar 22, 2022
    March 2022

    On March 20, 2022, the world united once again to help reduce the burden of oral diseases, which affect individuals, health systems, and economies everywhere. World Oral Health Day falls on the 20th of March every year and aims to empower people with the knowledge, tools, and confidence to secure good oral health.

    Why is World Oral Health Day important?

    Oral diseases are a major health concern for many countries and negatively impact people throughout their lives. Oral diseases lead to pain and discomfort, social isolation, and loss of self-confidence, and they are often linked to other serious health issues. And yet, there is no reason to suffer: most oral health conditions are largely preventable and can be treated in their early stages.

    Why Visit Your Dentist?

    Regular dental visits and cleanings can help prevent costly services in the future and help protect your over-all health. Research has linked gum disease to several medical conditions, such as heart disease and diabetes.

    Regular dental visits are important because they allow your dentist to:

    • Detects cavities (tooth decay) early
    • Catch gum disease early
    • Detect early-stage oral cancer
    • Check your fillings
    • Catch dry mouth or bad breath
    • Review your oral hygiene routines


    Dental Preventive Care

    Regular dental checkups are important because they can help catch and prevent health problems before they become serious and costly to treat. Seeing a dentist every six months can help reduce your risk of tooth loss and gum disease.

    What are considered preventive dental care services?

    • Regular oral exams
    • Cleanings
    • Fluoride treatments
    • X-rays

    Most preventive services are covered at low cost or no cost to you when received in network.

    More About Your County Dental Plan 

    Cigna Dental DPPO Plan 

    Can I go to any dentist?

    Yes. You will typically spend less when you visit a Cigna network dentist because Cigna has negotiated discounted rates with these dentists. When you stay in the network you’ll save as long as the procedure is listed on the dentist’s discount schedule.* These savings apply even if you reach your plan maximum. If you go out-of-network, you will not receive Cigna network discounts and the dentist may bill you for the difference between the payment they receive from Cigna and their usual fees.

    Find a Cigna Dental DPPO Plan Provider

    Cigna Dental Care DHMO Plan

    How does the Cigna Dental Care DHMO plan differ from DPPO?

    With the Cigna Dental Care DHMO plan:

    • You must choose a network general dentist (NGD) who will manage your overall dental care.
    • You won’t be covered if you go to a dentist who’s not in network.
    • There are no deductibles. You don’t have to reach an out-of-pocket cost before your    insurance starts.
    • There are no calendar year/lifetime maximums. Your coverage isn’t limited by a dollar amount.
    • There are no claim forms. No forms to file when using network dentists and no waiting periods for coverage.
    • Referrals are required for some specialty care services. Exceptions are pediatric dentists for children under age 13 and orthodontists.
    • Your share of out-of-pocket costs is clearly listed on your Patient Charge Schedule (PCS). Only covered procedures are listed.

    Find a Cigna Dental Care DHMO Plan Provider

    Have more questions? Contact Cigna at 800.Cigna24 (800.244.6224) or the number on the back of your ID card.

    Value Added Benefits for Cigna Members

    Cigna Dental Virtual Care

    Cigna has partnered with The TeleDentists, a virtual dental care company that’s been serving customers since 2018. The TeleDentists connects you with a licensed dentist who, through a video call, can help address urgent dental situations like toothaches, infection, swelling, bleeding, and more. They can also prescribe medication to be filled at your local pharmacy, if necessary.

    How to access Cigna Dental Virtual Care.

    • Log on to your myCigna.com account and follow the prompts to the virtual care portal.
    • Once you’ve entered the online portal, you will be prompted to create an account on “The TeleDentists” website, and provide basic health information.
    • You will be prompted to download and install a video chat application, and then confirm whether you want to see a dentist now, or schedule an appointment for a later time.
    • When you are ready to consult with a dentist, you’ll enter a virtual waiting room where a dentist will connect with you in ten minutes or less.

    IMPORTANT: You must connect to the portal via your myCigna.com account in order to use the service without having to enter a payment method.

    Healthy Choices Deserve Healthy Discounts

    Start saving today with Cigna Healthy Rewards

    • Just use your Cigna ID wallet card when you pay and let the savings begin.
    • Get discounts on the health products and programs you use every day for:
      • Nutritional Meal Delivery Service
      • Fitness Memberships and Devices
      • Vision Care, Lasik Surgery, Hearing Aids
      • Alternative medicine
      • Yoga Products and Virtual Workouts


    Cigna Dental Oral Health Integration Program

    All Cigna dental plan enrollees qualify for this program that reimburses out-of-pocket costs for preventive dental treatments to combat dental issues such as gum disease and tooth decay. The program is for people with certain medical conditions with a higher risk of oral health issues.

    There’s no additional cost for the Oral Health Integration Program – if you qualify, you get reimbursed.

    • To enroll and get reimbursed, you first have to enroll in the Cigna Dental Oral Health Integration Program by either:
      • Going to myCigna.com, selecting Coverage > Dental and filling out the registration form online.
      • Calling the number on the back of your Cigna ID card and asking for a mailed registration form.


    myCigna Mobile App

    Life can be busy and complicated. Cigna has created a simple-to-use tool that can help make your life easier (and healthier) while you’re on the go.

    Get the myCigna Mobile App and access your health plan anytime and anywhere you go.

    The myCigna Mobile App helps you personalize, organize and access your important plan information on your phone or tablet.


    Alliant Choice+ Site Maintenance

    The County of San Mateo AlliantCHOICE Plus site will be unavailable from 3/21-4/10 due to scheduled maintenance. For questions about your voluntary benefits during this time, please contact the AlliantCHOICE Plus call center at 833.634.7132

    Virtual Retiree Health Training Sessions

    Sign-up through LMS

    Virtual Retiree Health Informational Session

    This class is designed to help you understand Retiree Health Benefits when you decide to retire.


    • April 7 from 10:00am-12:00pm
    • May 19 from 10:00 am-12:00pm
    • June 16 from 10:00 am-12:00pm

    benefits@smcgov.org| 650-363-1919 | https://hr.smcgov.org/benefits