Friday, Apr 10, 2020
  • As always, please contact your health care provider if you have any health concerns or questions and they will advise you on next steps and the best way to receive the care you need.

    As a Kaiser member, you have many ways to connect with your health care provider without having to leave to comforts and safety of your home:

    • 24/7 Appointment and Advice Hotline
    • Phone Appointments
    • Video Visits
    • E-visits
    • Email your doctor

    For more information on ways to access care, select your region here.

    Register or log-in to your Kaiser Permanente account online.

    As a Blue Shield member, you have access to Teladoc doctors 24/7 by phone or video. Through May 31, Blue Shield is covering your costs for Teladoc visits.

    Before your first visit, you will need to set up your account and provide a brief medical history. This will accelerate your request and help our doctors prep for your call. To set up an account, visit, complete the required information, and click on Set up account. You can also call Teladoc at 1-800-Teladoc (835-2362) for assistance.

    House Calls for Blue Shield TRIO Members

    Blue Shield HMO TRIO also include Heal for on-demand house calls. Learn how Heal can help. There is no copay for remote screenings. Your first Heal home visit is at $0 copay. After that, for most services, the cost to see a doctor is usually the same as your Trio plan’s copay. You also do not have a co-pay for preventive care covered under your plan.