How can I...?
Answers to Frequently Asked Questions
If you don't find the answer you need, please call us at (650) 363-4777 or email us at controller@smcgov.org.
- Public Records
- Fraud or Financial Impropriety
- Property Taxes
- Vendors and Other Payees
PUBLIC RECORDS
- Obtain copies of the County's budget and financial statements?
- The County's budget and audited financial reports are available online.
- Obtain copies of County audit reports?
- There are several operational audits available on our website in the Audit Reports section. For a copy of an internal audit not available online, please contact Ramen Prasad, Internal Audit Manager, at (650) 363-4892 or rprasad@smcgov.org. Grand Jury reports are available online at the San Mateo County Superior Court website.
FRAUD OR FINANCIAL IMPROPRIETY
- Report suspected financial fraud or impropriety?
- Improper financial activity, as well as retaliation and complaints of retaliation for such reporting, should be filed with the Board of Supervisors.
- Board of Supervisors
Hall of Justice and Records
400 County Center
Redwood City, CA 94063
(650) 363-4653 Phone
(650) 599-1027 Fax
PROPERTY TAXES
- Obtain answers to questions about my tax bill?
- Please see the Tax Collector's website for answers to this and related questions such as:
- Can I make partial payments?
- Can I pay my taxes in check, money order, or credit card?
- I lost my tax bills. Can you send me another one or fax me a copy?
- How can I arrange for a payment plan?
- I just sold my house and paid my taxes for the whole year. Do I get a refund?
- Why did you send me a bill? I already paid the mortgage company.
- Find out where my property tax dollars go?
- A summary of property tax distribution is available on the Tax Collector's website. If you would like more information, please contact Cherie Reyes at (650) 599-1734 or mcreyes@smcgov.org.
- Obtain a copy of the County's Tax Rate book?
- You can download the Property Tax Rate Book from our website.
- Find out how long will it take me to obtain my refund of overpayment in taxes?
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On average refunds for secured and unsecured property taxes are made within fifteen days of receipt of a roll change request. Refunds for supplemental taxes make take up to 30 days. Contact our Property Tax Accounting Staff if you have questions relating to refunds:
- Unsecured Property Taxes: Mercedes Yapching, (650) 599-1157 or myapching@smcgov.org.
(Unsecured taxes are assessed against property that can be relocated such as business fixtures and boats.)
- Secured Property Taxes: Pauline Luft, (650) 599-1190 or pmluft@smcgov.org.
(Secured taxes are assessed against real property such as land or structures.)
- Supplemental Taxes: Elaine Ho, (650) 599-1608 or eho@smcgov.org
(Supplemental taxes are taxes resulting from a change in ownership or new construction.)
- Obtain information about lowering my property tax bill?
- Please visit the Assessor's website for answers to this and related questions such as:
- Is affordable housing exempt from taxes?
- How do I transfer ownership of a property I acquired from my parents?
- How can I have my property reassessed?
- How do I find out about a tax exemption for my property?
- We had Prop. 13 in the county we used to live in. Can we continue to have the same benefits if we move to San Mateo County?
- I have equipment used in my business. I already paid sales tax on it. Why am I being taxed again?
VENDORS AND OTHER PAYEES
- Find out what this check is for? I received a check from the County and I'm not sure what it's for.
- Please contact Lourdes Catoc, Fiscal Services Supervisor, (650) 599-1088 or lcatoc@smcgov.org.
- Request a replacement vendor check?
- Please contact Lourdes Catoc, Fiscal Services Supervisor, (650) 599-1088 or lcatoc@smcgov.org.
- Obtain a copy of my IRS 1099-Misc form
- Please contact Lourdes Catoc, Fiscal Services Supervisor, (650) 599-1088 or
lcatoc@smcgov.org.
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