Infrastructure

Gordon Helms, Deputy Director
Tel: (650) 599-1233
Fax: (650) 363-7800
Email: ghelms@co.sanmateo.ca.us

Infrastructure plans, designs, implements, operates and support Mainframe, Midrange and Enterprise servers and computing resources. These include an IBM 7060 model H50, AS400, and RS6000 and INTEL platforms. Our customers include all San Mateo County departments. We provide research, guidance and support on Mainframe, Midrange and Enterprise new technologies for future growth of the County. Our services encompass the following areas:

• System Programming
• Production Operations
• Production Control
• Data Base Management
• Help Desk
• Change Management
• Interactive Voice Response System (IVR)
• Data Center Management
• Network Security
• Network Services
• LAN/Workstation Services
• Server Administration
• Cardkey Services
• Telephone Services